Legal Documents

99aa Terms & Conditions — A Complete Guide to Using the Platform

Please read these Terms & Conditions carefully before registering an account or using any services on 99aa. They define the rights and responsibilities of both you and us.

Last Updated: January 2026
18+ Only

For adults only.

Fair Gaming

All games are RNG certified.

Transparent Payments

Fast payment of winnings.

Data Secured

All data is SSL encrypted.

Important Notice

By registering an account or using our services, you are considered to have fully accepted these Terms & Conditions. If you do not agree, please refrain from using our services.

1. General Terms & Conditions

These Terms & Conditions apply to the 99aa website (https://99aa.win), the mobile app, and all associated services. This document constitutes a legally binding agreement between you and 99aa.

99aa is an internationally licensed online gaming and betting operator. We are committed to maintaining a fair, transparent, and responsible gaming environment.

These Terms & Conditions are available in both English and Bengali. In the event of a dispute, the Bengali version shall take precedence.

2. Account Registration & Management

To register an account with 99aa, you must provide accurate and complete information. Providing false or incomplete information is a violation of our Terms & Conditions and may result in account closure.

  • Each person is allowed to open one account only.
  • Keeping your account password confidential is your responsibility.
  • Sharing or transferring your account to another person is strictly prohibited.
  • The name provided at registration must match the name on your payment method.
  • Withdrawals may be restricted until KYC verification is completed.

If you suspect any unauthorized access to your account, contact our customer support immediately.

3. Age Verification

Strict Age Restrictions Apply

All 99aa services are strictly for users aged 18 and above. Accounts found to belong to minors will be closed immediately and all transactions will be voided.

99aa may request a photo of your national ID, passport, or driving license at any time for age verification purposes. Failure to submit verification documents may result in a temporary account suspension.

If a minor uses an adult's account, the registered account holder will be held fully responsible.

4. Deposit & Withdrawal Policy

Deposits on 99aa can be made via mobile banking, bank transfer, or e-wallet. All deposits are credited to your account instantly.

Subject Deposit Withdraw
Minimum Amount BDT 500 BDT 500
Maximum Amount BDT 100,000/day BDT 50,000/day
Processing Time Instant 15–60 Minutes
KYC Required No First Time
Charges Free Free
  • Withdrawals can only be made to the same payment method used for the deposit.
  • If the name on your account does not match the name on your payment method, your withdrawal may be delayed.
  • If money laundering is suspected, withdrawals may be frozen pending investigation.

5. Bonus & Promotions Policy

99aa regularly offers a variety of bonuses — welcome bonuses, deposit bonuses, cashback, free spins, and more. Each bonus comes with its own terms and conditions.

  • Please read the terms of the relevant bonus before claiming it.
  • The welcome bonus is applicable only once per account.
  • To withdraw bonus winnings, the wagering requirement must be met (typically 15x to 30x).
  • Winnings from bonuses are held in a separate wallet and transferred to your main balance only after the wagering requirements are met.
  • Any attempt to claim bonuses through fraudulent means will result in account suspension.
  • Attempting to claim bonuses by creating multiple accounts is strictly prohibited.
Bonus Validity

Wagering requirements must generally be completed within 30 days of the bonus being credited. Any unused bonus will be automatically forfeited once the period expires.

6. Gaming Rules

The 99aa game lobby features slots, Live Casino, table games, fishing games, and crash games. All games operate in accordance with international RNG standards.

  • Game outcomes are entirely random and 99aa does not predetermine any results.
  • If a game disconnects due to an internet issue, the outcome will be determined based on the system log.
  • 99aa reserves the right to void any abnormal payouts resulting from a technical error in a game.
  • Exploiting bugs or vulnerabilities in any game software to gain an advantage is strictly prohibited.
  • Playing in demo mode is free and involves no real money wins or losses.

7. Sports Betting Rules

The 99aa Sports Betting section offers pre-match and live betting on 30+ sports including cricket, football, and tennis. Make sure you fully understand the odds before placing a bet.

  • Once a bet is confirmed, it cannot be changed or cancelled — however, a cash-out option may be available on certain games.
  • If a match is abandoned or suspended indefinitely, bets will be settled in accordance with our void policy.
  • Odds displayed in live betting are subject to change based on market conditions.
  • 99aa reserves the right to void any bet where the outcome of the event was already known at the time of placement.
  • Placing multiple conflicting bets on the same event is strictly prohibited.

8. Responsible Gaming

99aa believes gaming is for entertainment — not a source of income. We are dedicated to supporting the well-being and mental health of our players.

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
  • Loss Limit: Set a cap on how much you are willing to lose before you start.
  • Cooling-Off: Take a break for anywhere between 24 hours and 30 days.
  • Self-Exclusion: For long-term self-exclusion, you can opt for a permanent or temporary self-exclusion.
  • Reality Check: Set regular pop-up reminders to keep track of how long you have been playing.

To learn more about responsible gaming, visit our Responsible Gaming View page.

9. Prohibited Activities

The following activities are strictly prohibited on 99aa and will result in immediate account closure:

  • Creating multiple accounts.
  • Registering using a false identity.
  • Abusing bonuses or promotions.
  • Hacking gaming software or using bots.
  • Money laundering or transactions involving illegal funds.
  • Harassing or defrauding other players.
  • Exploiting technical vulnerabilities in the platform.
Consequences

If any prohibited activity is proven, the account will be suspended, the entire balance forfeited, and legal action taken if necessary.

10. Privacy & Data Protection

99aa collects, stores, and uses your personal information solely to provide services, ensure security, and meet legal obligations.

  • Your information will never be sold to third parties.
  • All data is protected with 256-bit SSL encryption.
  • Information may be shared upon request from international regulatory authorities.

For more information, visit our Privacy Policy Read.

11. Dispute Resolution

For any complaints or disputes, please contact our customer support team first. Most issues are resolved within 24–48 hours.

  • If a complaint is not resolved within 30 days of submission, the escalation process will be initiated.
  • In any dispute, 99aa's logs and records will be treated as the definitive evidence.
  • You may seek assistance from a recognized gaming adjudication body for external dispute resolution.

You can reach our customer support at: [email protected]

12. Right to Amend Terms

99aa reserves the right to modify, amend, or update these Terms & Conditions at any time. Members will be notified in advance of significant changes via email or through the platform.

Continued use of the service after any changes to the terms will be considered acceptance of the updated terms. We recommend checking this page regularly.

Stay Informed About Updates

If significant changes are made to the terms, we will notify you at your registered email address. Please ensure your email is active and up to date.

Key Highlights at a Glance

The Most Important 99aa Rules in Plain Language

One Account

Each person may register only one account. All duplicate accounts will be permanently closed.

Winnings Guaranteed

99aa always pays out legitimately won funds. Withdrawals are guaranteed, subject to terms being met.

Read Bonus Terms

Each bonus has its own wagering requirements. Please review the details before claiming.

Identity Verification

KYC-verified accounts enjoy faster withdrawals and greater benefits.

Set Your Limits

Set your own deposit, loss, and session limits — full control is in your hands.

Support Always Available

If you need assistance, our 24/7 customer support is here to help. Support is available in Bengali.

Read the terms? Join now

Start Playing Safely on 99aa

Now that you've reviewed the terms and conditions, register today and claim your welcome bonus.

18+
Age Restriction
100%
Welcome Bonus
24/7
Bangla Support
SSL
Secure
বাংলা